At SpeedyBites we are committed to building one of
the world’s greatest food communities, and that begins with protecting the
privacy of everyone in our community. This means that we’ll protect the
personal information of all visitors who access our websites or services
through any mobile application, platform or device. This privacy notice
(“Privacy Notice”) explains how SpeedyBtes, our subsidiaries and affiliates
collect, share, and use your personal information. You’ll also find information
about how you can exercise your privacy rights. By using our Services, you
agree to SpeedyBites using your personal information as described in this
Privacy Notice. The terms “we”, “us” or “our” are each intended as reference
to speedybites.com and any terms
not defined in this Privacy Notice are defined in our Terms.
We’ve summarised the key points of our Privacy
Notice below. If you want more information on a particular section, just click
on the Learn more links below to jump to that section.
1. Information we
collect from you and why
From time to time, we may receive personal
information from third party sources, including advertising networks and social
media platforms like Facebook but only where we have checked that these third
parties either have your consent to process the information or are otherwise
legally permitted or required to share your personal information with us. This
information may include your likely demographic group.
A. Information that you provide
B. Information that we collect
C. Information that we obtain from
We process information that you provide voluntarily,
information that we collect automatically and information that we obtain from
third party sources in order to constantly improve our Services. Using this, we
can make it even easier for you to find the food you want when you want it, no
matter what device you choose to use or where you are in the world.
2. Who we share
personal information with
We may share your personal information with the
following recipients (and whenever we do, we will ensure that we have
appropriate security and contractual safeguards in place to protect it):
3. Legal basis for
processing personal information
SpeedyBites will always make sure we have a legal
basis to collect and use your personal information. The legal basis we rely on
will change depending on the type of information and the context in which we
Our main reason for collecting and using your personal information is to perform our contract with you (i.e. to make sure you get your Order when and where you want it), but we may also process it where it is in our legitimate business interests to do so.
We may transfer your personal information to
countries outside the one in which you are resident to other countries where our
service providers have operations. The data protection laws of these countries
may differ from the laws of your country but SpeedyBites takes care to
implement appropriate safeguards to protect your personal information in those
SpeedyBites places great importance on protecting
your information from and against unauthorised access and against unlawful
processing, accidental loss, destruction and damage. We implement appropriate
technical and organisational measures to safeguard such information.
6. Data retention
SpeedyBites will retain your personal information
for no longer than is necessary to fulfil the purposes described in this
Privacy Notice. We may also retain certain elements of your personal
information for a period after you delete or deactivate your account for our
legitimate operations such as record keeping and to comply with our legal
obligations. Whenever we retain your information we will do so in compliance
with applicable laws.
7. Your data
You can access your account at any time to review
and update your personal information. You can also contact us to ask us to
delete your personal information, restrict its processing or request that it be
ported to a third party. You also have the right to unsubscribe from the
marketing communications we send you by using the unsubscribe functionality in
any marketing communication you receive from us or by amending your profile
8. Links to
Our websites may, from time to time, contain links
to and from third-party websites (for example, those of our partner networks,
advertisers and affiliates). If you follow these links, please be aware that
SpeedyBites is not responsible or liable for these third-party websites which
will have their own privacy policies.
9. Updates to this
We may update this Privacy Notice from time to time
in response to changing legal, technical or business developments. We encourage
you to periodically review this page for the latest information on our privacy
10. Payment Gateway Service
There are multiple payment gateways in the platform like Stripe, Paystack, Windcave and others in the platform. We use the details of the user to make the payment successful but we don't store user's personal details or other bank details at our end. All these things are done by the payment gateway.
11. How to contact us
If you have any questions or concerns about this Privacy Notice and SpeedyBites’ privacy practices, please contact our Data Protection Officer.